Privacy Policy
This privacy policy outlines how Los Angeles Harbor Masonic Lodge #332 uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected.
What type of information we collect
We receive, collect, and store any information you enter on our website or provide us in any other way. This includes personally identifiable information such as your name, email address, and communications you send to us. When you purchase tickets for an event, we collect information related to the transaction, including your name, contact details, and payment information (including credit card details). We may also use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
How we collect information
We collect your personal information when you conduct a transaction on our website, such as purchasing a ticket for an event. We also collect information when you contact us through the website or subscribe to our communications. Your personal information will be used only for the specific reasons stated in this policy.
Why we collect such personal information
We collect this Non-personal and Personal Information for several purposes: to provide and operate our services, including managing ticketed events; to provide our users with ongoing assistance and support; to be able to contact our visitors and users with general or personalized service-related notices and promotional messages; to create aggregated statistical data which we may use to improve our services; and to comply with any applicable laws and regulations.
How we store, use, share and disclose your site visitors' personal information
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to offer our services and sell tickets to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our organization adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. This is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our site and its service providers. We do not sell or rent your personal information to third parties.
How we communicate with our site visitors
We may contact you to notify you regarding your account, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our organization, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
Refunds and payment concerns
This website does not sell physical products. All transactions are for ticketed events or other non-physical items. For any concerns regarding payments, or to inquire about refunds, you must contact the lodge directly.
How we use cookies and other tracking tools
We use cookies and other tracking technologies to enhance your experience on our site. These tools help us understand how our site is used and improve its functionality. Third-party services, such as Google Analytics, may also place cookies or use other tracking technologies through our site. These external services have their own policies regarding how they collect and store information, which are not covered by our privacy policy.
How you can withdraw your consent
If you no longer want us to process your data, please contact us at our mailing address. You may also opt-out of receiving promotional communications by following the instructions included in those messages.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us by mail at: Los Angeles Harbor Masonic Lodge #332, 1640 West Ninth Street, San Pedro, CA 90732.